Data Model and Workspace References

The Retail Agentic Solution organizes its data across three workspaces, each managing a distinct set of entities.

Workspace Reference

The solution spans three workspaces, each responsible for a distinct domain:

Workspace	Key Entities Managed	Purpose
Admin	RetailSettings RetailStatus RetailDeliveryType RetailPaymentType	Global settings, provisioning, and privacy/preview toggles.
Retail Back-Office	RetailProductCategory RetailProductSubcategory Store Stock ProductWishlist ProductCampaign Audience	Inventory "Engine Room," stock levels per store, and backend campaign data.
Retail Front-Office	RetailCustomer RetailOrder RetailClaim RetailReturnedProducts Wishlist CampaignPromo	Customer management, sales fulfillment, and marketing execution.

Provisioned Entities

The following entities are automatically provisioned during solution setup and provide the core configuration and catalog data:

Entity Name	Description
RetailSettings	Central configuration holding the Anonymization and Image Preview toggles.
RetailStatus	Defines order lifecycle stages (New, In Transit, Delivered, etc.).
RetailDeliveryType	Fulfillment methods (Home Delivery, Store Pickup).
RetailPaymentType	Accepted payment methods (Cash, Credit Card, etc.).
RetailProductCategory	Top-level catalog grouping (Shoes, Shirts, Books).
RetailProductSubcategory	Secondary catalog grouping (Running Shoes, History Books).
Store	Physical shop locations with address, city, and postal code.
RetailProduct	Core product records (Price, Brand, ImageUrl, Author, Sizes).
Stock	Bridge linking a RetailProduct to a Store with a Quantity.

Business Entities

These entities are provisioned as part of the data model setup; records are created and managed at runtime by users, front-office, and business processes.

Entity Name	Description
RetailCustomer	Profiles for shoppers, including contact and insurance/account info.
RetailOrder	Sales transactions (includes Draft and Abandoned statuses).
RetailClaim	User claims linked to images stored in Azure.
RetailReturnedProducts	Tracking for items returned by customers.
Wishlist	Parent record representing a customer’s collection of saved items.
ProductWishlist	Individual items saved within a specific Wishlist.
CampaignPromo	Management record for marketing campaigns (Codes/Dates).
ProductCampaign	Links specific products to a CampaignPromo.
Audience	List of users targeted for outreach when a campaign runs.